Dear Virtual Banking User,

If you receive an email or message asking you for personal or financial details, please do not respond or disclose any information. Common Information asked in such cases may include Password, First Name, Last Name, ATM PIN and Email address. You are requested to not click on any link in the message if you are so directed to.

In the event you do receive such an email or have already acted on the same you are requested to kindly contact MCB's call center on the number provided below.

PLEASE NOTE:

MCB Bank Limited never asks for any information via Email. For more information on Internet Security please contact our call center at (+94) 115 000 622 to speak to our customer service representatives.

Some General Security Tips for Internet Banking:

• Always log into your MCB Virtual Banking Account by clicking the LOGIN link on www.mcb.com.lk.
• Never cut and paste the link from any message or email into your Internet Browser – Phishers can make links look like they go to one place, but that actually sends you to a different website.
• Avoid using public terminals (such as Internet cafes) for Internet banking
• Ensure that you have any updated anti-virus and spy ware program and perform regular system scans.
• Choose a User ID and password that cannot be easily guessed and change these regularly
• Check for the padlock in the lower right of your browser window (it indicates a secure site). You can click on this padlock to verify the site "owners".
• Never provide your password over the internet (by email) or over the telephone to anyone (including persons identifying themselves as bank officials).