MCB Srilanka

IMPORTANT NOTICE

All MCB Branches are open for business from 9.00am to 3.00pm to serve you with counter transactions. We encourage you to use our digital banking channels for 24/7 fast & convenient banking services. ---- All MCB Branches are open for business from 9.00am to 3.00pm to serve you with counter transactions. We encourage you to use our digital banking channels for 24/7 fast & convenient banking services. ----

For further assistance please contact us on +94 115 000 622

Overview

MCB Sri Lanka

Bringing international, as well as regional experience and expertise to Sri Lanka, MCB Bank commenced operations in the Island in 1994. Under prudent, professional management, we have made significant gains within this period.

What makes us stand apart is our empathy with you, our customer, a deep understanding of your hopes and aspirations, combined with the ability and willingness to listen to you. This helps us provide you with solutions which meet your needs to achieve your goals in life.

And you can be sure that we are with you every step of the way, as we’ve always been, your bank for dreams, bank for hope, bank for care, bank for growth, bank for success… truly a “Bank for Life!”

Vision Statement

To become the most preferred Bank among the target segments of customers offering an unparalleled customer experience as their Bank for Life.

Mission Statement

With an experienced and empowered team of professionals, we consistently strive to cater to the emerging needs of our customers by offering a comprehensive range of financial products and services.

Our Values

Integrity

We are the trustees of public funds and serve our community with integrity. We believe in being the best at always doing the right thing. We deliver on our responsibilities and commitments to our customers as well as our colleagues.

Respect

We respect our customer’s values, beliefs, culture and history. We value the equality of gender and diversity of experience and education that our employees bring with them. We create an environment where each individual is enabled to succeed.

Excellence

We take personal responsibility for our role as leaders in the pursuit of excellence. We are a performance driven, result oriented organization where merit is the only criterion for reward.

Customer Centric

Our customers are at the heart of everything we do. We thrive on the challenge of understanding their needs and aspirations, both realized and unrealized. We make every effort to exceed customer expectations through superior services and solutions.

Innovation

We encourage and reward people who challenge the status quo and think beyond the boundaries of the conventional. Our teams work together for the smooth and efficient implementation of ideas and initiatives.

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